Tag Archives: Customer Relationships

Proactive vs. Reactive Selling

Proactive vs. Reactive Selling
By Connor CampbellDigital Content Editor, Lessiter Mediaccampbell@lessitermedia.com262-777-2404 When you go on vacation, do you pack everything you might need before leaving, or do you make multiple stops along the way or during vacation to get what you forgot? Most of us would choose the first option. Why waste time playing catch-up when you could plan…
Read More

4 Types of Customers & How To Handle Them

4 Types of Customers & How To Handle Them
By Audrey WoodsAdministrative Assistant, Lessiter Mediaawoods@lessitermedia.com262-782-4480 I have been working in customer service in one form or another for about ten years. From food service to dentistry, I have dealt with thousands of customers in seemingly infinite scenarios. The most important thing I have learned from all of these interactions is that my approach has…
Read More

The Importance of First Impressions in Customer Service

The Importance of First Impressions in Customer Service
  By Audrey WoodsAdministrative Assistant, Lessiter Mediaawoods@lessitermedia.com262-782-4480 In life, there are two groups of people: Sam's Club people, and Costco people. I am a born and raised Sam's Club girl. If I need to buy 100 rolls of toilet paper at a time, Sam's Club has always been my wholesale club of choice. My wife…
Read More

How to be More Than Just a Marketer

How to be More Than Just a Marketer
By Kayla WaukauMarketing Coordinator, Lessiter Mediakwaukau@lessitermedia.com There are many marketing tools and data collection practices at your fingertips that offer effective ways to reach your clients. But certain tools and practices are especially effective at creating long term relationships and delivering personalized messages. One of these practices is to collect your customers’ first names through…
Read More