Summary
Lessiter Media is seeking a highly motivated and organized Client Services Coordinator to help us provide award winning services for our advertising customers and sales team. This is a coach/player position where you will provide both departmental and staff leadership as well as managing your own account base. You will help develop and execute our client services strategies, provide detailed and timely sales analytics and manage the entire advertising service process for all Lessiter Media titles and events.
Our publications, websites and events are #1 in their respective markets. We aim to keep it that way. We are looking for that person with the right blend of strategic vision who can also execute with tactical brilliance, because this is a roll up your sleeves and do the actual work position.
Background & Responsibilities
- 1-3+ years’ experience in client services and ad trafficking
- Understand or can learn how both digital and print advertising works and have the ability to coordinate placement of all scheduled advertisements
- Have ability to learn full capabilities of our CRM. Provide accurate and timely sales data to sales directors and sales representatives
- Take day to day ownership of the client services process
- Coordinate with Production team to layout each print publication and ensure correct ad placement
- Coordinate with Digital Media team to orchestrate the placement and reporting of electronic advertising
- Coordinate with multiple teams to manage more complex advertising and lead generation programs
- Assist the accounting department in accurate and timely billing for all print, electronic and special project advertising
- Train new and current sales staff on use of software, inform them of updates and software changes
- Communicate with advertising clients, and agencies regarding materials, deadlines, placements etc.
- Ability to juggle multiple projects at the same time
- Strong written and verbal communication skills
Expectations
- Take full ownership of Lessiter Media Client Services
- Provide top-notch service for clients and sales representatives
- Become an expert on CRM, use software to its fullest capacity
- Provide recommendations for improvements and efficiencies
- Ability to handle and keep to deadlines
- Understand the full sales cycle from booking to client satisfaction
- Highly organized
- Ability to manage multiple projects and deadlines
About Us
Lessiter Media is an established and growing 40-year-old niche media company serving the equine and agricultural industries with our digital, print and event platforms.
We are viewed by the industries we serve as trusted market leaders and are a multi-award winner for outstanding journalism for American Farriers Journal in the equine market, Farm Equipment, Ag Equipment Intelligence, Rural Lifestyle Dealer, No-Till Farmer, Conservation Tillage Guide, Cover Crop Strategies, Dryland No-Tiller, Strip-Till Farmer, Precision Farming Dealer and Farm Innovations in the agricultural market. In addition, we also host these industry-leading in-person events: International Hoof-Care Summit, National No-Tillage Conference, National Strip-Till Conference Precision Farming Dealer and Dealership Minds Summit, as well as seven virtual events each year.
Our culture, rooted in family ownership and entrepreneurship, fosters and rewards performance. We encourage all team members to take ownership of his or her position and take responsibility to lead and innovate. We consider our employees to be our most valuable asset and provide training and support for career growth and success.
We operate on a strong set of core values (Integrity & Trust, Commitment to Unmatched Excellence, Teamwork, Accountable, Be Positive and Embrace Change) and expect everyone on the team to embody them as well.
We offer competitive compensation and benefits, flexible hours, professional development and an amazingly rewarding culture and environment. Our headquarters modern design features innovative and collaborative bright open floor plan with a fantastic employee lounge and great coffee. Close to some of Brookfield’s finest shopping and best restaurants. Enjoy an early morning or noontime stroll along a scenic walking trail.
This is a rare and exciting opportunity to join a great company and a great team. If you are interested in pushing your client services career upward, we’d like to hear from you. Brookfield office base location required. Competitive compensation package, benefits include ICHRA, dental, 401K match, annual profit sharing, laptop and free parking.
Send resume with cover letter and salary history to careers@lessitermedia.com with “Client Services Coordinator” in the subject line, or fill out the form below.